Claims Reporting

What to do after a car accident

1. Immediately following an accident, make sure that no one is injured, either a passenger in your car, in other vehicles, and don't forget about pedestrians or others who may have been nearby.
   
   
2. Move to a place of safety, away from traffic.
   
   
3. Do not admit fault, no matter the accident circumstances, and do not discuss the accident with anyone other than your insurance company and the police.
   
   
4. If there are no police on the scene, call them to file a report, even if the accident takes place in a parking lot or seems minor.
   
   
5. Get instructions from the police on how to obtain a copy of the accident report.
   
   
6. Record the accident details, including place, time of day, and description of damages to your vehicle, other vehicles, and other property. (TIP: use your smart phone camera to take pictures of damage)
   
   
7. Get this information from the other driver(s) and anyone else involved:

   Name
   Address
   Phone Number
   Drivers License Number (for drivers involved)
   License Plate State and Number (state involved)
   VIN (Vehicle Identification Number) - often on a metal plate on the dash or driver's side door frame
   (TIP: use your smart phone camera to take pictures of license plates, drivers licenses and the accident scene from multiple perspectives)
   

8. Contact your insurance company as soon as possible with the information above, as well as your own drivers' license and vehicle license information.
   
   
9. If you need any help or guidance Please Contact Us.
   
   

What you need to do after a homeowner loss

1. If a loss involves fire, flood, or another dangerous situation, make sure all family members and pets are safe and accounted for.
   
   
2. If a homeowner loss involves property damage, take practical steps to prevent further damage. For instance, if if windows are broken, board them up. The extra cost of preventing further damage is actually included in homeowner insurance policies.
   
   
3. If and when you can safely do so, take an inventory of damaged and destroyed personal property.
   
   
4. If there is ever any doubt about whether a small accident will result in a claim, file a claim with your insurance company. Minor dog bites and slip-and-fall accidents are in this category; failure to promptly report a claim could result in denial of coverage.
   
   
5. Contact your insurance company as soon as possible with the claim details.
   
   
6. If you need help with any of this, Please Contact Us.
   

• A.Central Insurance Company

  Go to Website (Claims Page)
  Claims Number:    800-234-6926
  View more information

• Foremost

  Go to Website (Claims Page)
  Claims Number:    (800) 527-3907
  View more information

• GuideOne Insurance

  Go to Website (Claims Page)
  Claims Number:    (888) 748-4326
  View more information

• Kemper Insurance

  Go to Website (Claims Page)
  Claims Number:    (888) 252-2799
  View more information

• MAPFRE Insurance Company of New York

  Go to Website (Claims Page)
  Claims Number:    (855) 627-3732
  View more information

• Merchants Insurance Group

  Go to Website (Claims Page)
  Claims Number:    (800) 362-3343
  View more information

• Mercury

  Go to Website (Claims Page)
  Claims Number:    (800) 503-3724
  View more information

• MetLife

  Go to Website (Claims Page)
  Claim Phone Numbers:
  Claims Number:    (800) 854-6011
  View more information
  Flood:     (800) 759-8656

• National General Insurance

  Go to Website (Claims Page)
  Claims Number:    (888) 325-1190
  View more information

• New York Central Mutual

  Go to Website (Claims Page)
  Claims Number:    (888) 234-6926
  View more information

• Philadelphia Insurance Companies

  Go to Website (Claims Page)
  Claims Number:    (800) 765-9749
  View more information

• Progressive Insurance

  Go to Website (Claims Page)
  Claims Number:    (800) 776-4737
  View more information

• Safeco Insurance

  Go to Website (Claims Page)
  Claims Number:    (800) 332-3226
  View more information

• Security Mutual Insurance

  Go to Website (Claims Page)
  
  View more information

• Travelers

  Go to Website (Claims Page)
  Claim Phone Numbers:
  Claims Number:    (800) 252-4633
  View more information
  Personal Lines Claims:     (800) 252-4633
  Boat/Yacht:     (800) 772-4482
  Business Insurance Claims:     (800) 238-6225
  National Accounts Claims:     (800) 832-7839